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from Kelowna, B.C., Canada on 5/4/2008
1. The plastic cover disintegrated badly and had to be replaced after one year.
2. Can't seem to get rid of the plasticky/rubbery smell - two years now!
3. Inflatable cover leaks slowly. Luckily I own an air compressor so I can re-inflate it fairly easily.
4. pumps, heater, etc., are sealed units and thus unrepairable; have to be replaced if they fail......
5....but replacements are not available, so if (as has happened to us), say, the main circulating pump fails, then the whole power & control unit has to be replaced; expensive!.
6. Luckily, again, I'm a trained engineering technologist and an amateur machinist with a well equipped machine shop right next to the hot tub, so if I can obtain a suitable pump from somewhere I can probably cobble together some kind of replacement. However, technical specifications (e.g. horsepower, gallons per minute, etc.) don't seem to be available so I'll have to rely on inspired guesswork.
7. I can't imagine how anyone without my level of training, ingenuity and ownership of tools and equipment could possibly cope!
from Germany on 10/27/2007
i am overall happy with my products
from michigan on 8/4/2007
it hard to change the filter and it very hard to get into place so you water will heat up,, other wise it very nice spa, is there something that the company could fix the filter so it not so hard to put into place so a caveman can do it, thank you barbara angline