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Modern Home JNR4MP 30,000 BTU Chef's Choice Heritage Gas Grill With Fixed Shelf Reviews

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All reviews for this item:

pak Brookfield, Oh 2012-05-03

Great grill

The grill was delivered in just 4 days. After checking to make sure all the parts were there, we discovered that the gas connection tubing was not in box B. I immediately emailed Homeclick since it was Saturday, I could not call customer service. Monday I followed up with a call and was assured that MHP would be notified of the shortage and I would receive an email advising me of MHP's response. I received no response , so I once again called Homeclick and was told exactly the same thing. After a week of waiting, I contacted MHP customer service myself. The tubing was sent out that same day. I never did hear from Homeclick in regards to the tubing shortage. This was my first experience with Homeclick and they certainly didn't make me want to use their site again. The grill is a joy to use. The upgrade to the better grates is worth the extra money. Great product and made in the USA!