American Standard 4503.115 Deluxe Kitchen Sink Liquid Soap Dispenser

Comments about American Standard Deluxe Kitchen Sink Liquid Soap Dispenser - 4503.115:

My soap dispenser leaks... have a soap mess under the sink. I initially followed installation instruction.. since them, cleaned and removed everything and do not see a seal of any kind on the bottle or dispenser.. Have no problems with the pump... getting soap, but so is bottom of my sink... any thoughts

Comments about American Standard Deluxe Kitchen Sink Liquid Soap Dispenser - 4503.115:

Loved the dispenser when the sink was first bought six months ago. It worked great. Then all of the sudden soap would not come out even though cannister was full and we would pump numerous times. Took it apart, put it back together, soaked in hot water, did everything that the expert below suggested, to no avail. I need to know what I should do now, as I need one that works. Do I take it back to [...] where I bought the sink?

Comments about American Standard Deluxe Kitchen Sink Liquid Soap Dispenser - 4503.115:

I followed the cleaning instructions provided in response to a previous customer's complaint. It barely can pump the recommended hot water and it occasionally blows bubbles rather than producing a solid liquid stream. As suggested, I have been using a pure liquid soap with no micro-beads. It worked fine for the first six months after we got it, but then it became a headache to restart whenever it lost its prime. Now it just doesn't work at all.

I suspect that there is a leak somewhere that lets air in and prevents adequate suction. Based on the fact that all customer feedback is complaining about the same thing, it is time for American Standard to recall and replace these. This product just does not meet the quality I expect from them.

Comments about American Standard Deluxe Kitchen Sink Liquid Soap Dispenser - 4503.115:

The unit came with the sink in 2005. It has never worked since installed, as I can prime it with water, then load into the resevoir and pump soap, but an hour later it pumps nothing. I've cleaned the unit, thinned the soap, shorten the straw 1/4" but all to no avail. It simply has never wanted to pump soap.

Comments about American Standard Deluxe Kitchen Sink Liquid Soap Dispenser - 4503.115:

They do not sell a replacement pump

Service and delivery comments:

You do not sell a replacement pump! The pump is the first thing to go bad.

Comments about American Standard Deluxe Kitchen Sink Liquid Soap Dispenser - 4503.115:

I have two of these dispensers in my kitchen...one for each sink. One is reliable, pumps easily, and has been working every day for five years. The other one gets little use and is always a nuisance. It will not pump, it clogs easily, is impossible to clean and flush the nozzle. That's why I'm buying a replacement and hoping it performs better. I would not recommend this product and I would not repurchase it again if I were'nt so heavily invested in the American Standard product line in my other fixtures. A 50% performance rating is pretty lousy...one out of two failed to perform. And, this is not a low priced fixture to replace! If you're redoing a kitchen as did we...dump the dispenser and find an alternative.

Comments about American Standard Deluxe Kitchen Sink Liquid Soap Dispenser - 4503.115:

Works great

Service and delivery comments:

Delivery was prompt, arrived in good condition.