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White Glove Delivery

White Glove Delivery Service by an experienced delivery team is available for any American Drew order. Just add any service you choose to your cart. You can qualify for free Front Door Delivery service with any American Drew order over $500. You can also upgrade by adding the Gold Service Upgrade to your cart for inside delivery to your room of choice. If you spend over $1500 in an American Drew order you receive free White Glove Platinum Service that includes Inside Delivery, Package Removal and 30 Minutes of Setup. See below for each specific service available:

Front Door Delivery

  • Front door 2-person delivery
  • Up to two (2) flights of stairs prior to front door
  • If any piece weighs more than 300 lbs. or pieces are greater than four, shipment will only be available for delivery to the First Dry Area or Garage.
  • Shipper's palletized or crated merchandise will be delivered to the First Dry Area or Garage only.
  • If you live in an apartment, you may want to upgrade to Inside Delivery service.

Inside Delivery, Package Removal and 15 Minutes of Setup

  • Delivery to inside your home
  • Up to two (2) flights of stairs
  • Removal and disposal of all packaging
  • Delivery team will provide 15 minutes of basic setup without tools

Inside Delivery, Package Removal and 30 Minutes of Setup with Tools

  • Delivery to inside your home
  • Up to two (2) flights of stairs
  • Removal and disposal of all packaging
  • Delivery team will provide 30 minutes of setup with basic tools such as bolting and screwing