Limited Lifetime Warranty -
AQUABRASS products carry a full warranty against defects in materials and workmanship subject to the term of ownership by original purchaser. Products that are deemed defective must be returned to our factory for inspection prior to replacement. Mechanical working parts such as side valve disc cartridges, pressure balance and thermo cartridges, carry a lifetime warranty again to the original purchaser and will be replaced free of charge by Aquabrass. AQUABRASS chrome and brushed nickel finishes are warranted in residential applications for the life of the product with proof of purchase by original purchaser. Special finishes such as gold, antique brass, antique copper and royal bronze will be warranted for 5 years. For lighting products, glass sinks and ceramic basins, AQUABRASS warranty will be 1 year from date of purchase. Light bulbs are subject to the warranty of the manufacturer and carry no Aquabrass warranty.
Warranty void if -
- Damages resulting in whole or part from installation error, product abuse, misuse, neglect, improper maintenance, abrasives, corrosion and / or accidents, whether caused or performed by a professional or anyone else.
- Any and all AQUABRASS products that are subjected to any type of harsh abrasive, such as detergents or window cleaners.
- Normal wear of the component.
- The damage caused by hard water, calcareous deposits or sediments.
- The damage or loss sustained in a natural calamity such as fire, earthquake, flood, thunder, electrical storm, etc. .
- Products used in or used for industrial, commercial or business environment purpose.
AQUABRASS is not responsible for any labor or shipping charges, or damages whatsoever incurred in whole or in part from installation,removal, re-installation, repair or replacement of any AQUABRASS product.
Application -
To obtain warranty service, please contact the retailer at where the product was purchased. The original sales receipt must be available to exercise our warranty. This warranty is extended to the first purchaser at retail. This warranty is NOT transferable. AQUABRASS reserves the right to make product specification changes without notice or obligation and to change or discontinue certain models.
